General Terms and Conditions
Cherry’s Naati Kitchen
Contact: reachus@cherrysnaatikitchen.com
1. Introduction
Welcome to Cherry’s Naati Kitchen. By accessing or using our website, services, or purchasing products from us, you agree to be bound by the following Terms and Conditions. These terms apply to all visitors, users, and customers of our online store.
2. Products and Services
Cherry’s Naati Kitchen sells homemade, freshly prepared food items using traditional recipes.
All products are subject to availability and may be withdrawn at any time.
We reserve the right to change product details, pricing, and availability without prior notice.
3. Orders and Payments
Orders can be placed via our website or approved online platforms.
Payments must be made in full at the time of order via accepted online payment methods.
Once an order is confirmed, it cannot be cancelled or modified.
4. Shipping and Delivery
Delivery timelines will be communicated during the order process and may vary based on location and availability.
Cherry’s Naati Kitchen is not responsible for delays caused by courier services or unforeseen circumstances.
Risk of loss or damage passes to the customer upon delivery.
5. Returns and Refunds
Due to the perishable nature of food items, we do not accept returns.
If you receive damaged, incorrect, or spoiled items, please contact us within 24 hours of delivery with photo evidence.
Refunds or replacements will be issued at our sole discretion.
6. Allergen Disclaimer
Our products may contain or come into contact with allergens such as peanuts, tree nuts, dairy, wheat, soy, and others.
Customers are responsible for checking ingredients and allergen information before consumption.
7. Customer Responsibility
Customers must provide accurate delivery information.
We are not liable for failed deliveries due to incorrect address or unavailability at the delivery location.
8. Intellectual Property
All content on our website, including images, branding, and recipes, are the property of Cherry’s Naati Kitchen and may not be reused without permission.
9. Limitation of Liability
Cherry’s Naati Kitchen will not be liable for any indirect, incidental, or consequential damages arising from the use or consumption of our products.
10. Governing Law
These Terms and Conditions are governed by the laws of the State of Karnataka, India.
Any disputes will be subject to the exclusive jurisdiction of the courts in Bengaluru.
11. Contact Information
For questions, complaints, or concerns, please contact:
📧 reachus@cherrysnaatikitchen.com
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